FREQUENTLY ASKED QUESTIONS

Q: What are Insurance Agents and Insurance Brokers?

A: They are any individual, partnership or corporation licensed by the Insurance Commission who, for compensation, solicits or obtains insurance or transmits for a person or entity, other than himself, an application for policy or control of insurance or offers or assumes to act in the negotiating of such insurance.

Q: What is the difference between an Insurance Agent and an Insurance Broker?

A: An Insurance Agent technically acts on behalf of the Insurance Company while an Insurance Broker acts on behalf of the Insured and performs other functions with the specific objective of seeing to it that the client is properly informed and properly covered.

Q: What is the primary role of an Insurance Broker?

A: Provide the client cost-effective insurance programs. Purchase the agreed insurance program on behalf of the client. Evaluate Integrity of Insurers. Assist the client in the settlement of their claim. Provide other services such as annual policy audit, educating and training clients, providing Loss Control and/or Risk Management Program.

Q: What sets TRINITY apart from other Insurance Brokers?

A: Trinity’s distinct quality of service i.e.: Professional, Personalized, and Competent.

Q: What are the qualities of Trinity as an Insurance Broker?

A: The following qualities are Trinity’s focal points:

• Trinity centers on the quality of their designed insurance programs for the protection of their clients’ interests at cost-effective premiums 
• Invests in training and development for its employees to ensure competence and the quality of service to meet or surpass its clients’ expectations and needs 
• Constantly evaluates and partners with insurance providers' to enable to provide tailor-fit programs to address clients’ needs
• Offers a full line of products and services catering to the various needs of customers 
• Keeps abreast with market and industry trends to enhance competence.

For service concerns, please call customer service at 894.3012 or 0917.537.6590 or email us at service@trinity-insures.com